By phone

If you have any questions, concerns or need assistance, please don't hesitate to call us on +33 9 70 70 24 37. Our customer service team will be happy to help you.

Live chat

If you'd prefer to communicate in real time, we offer a live chat facility on our website. You can chat directly with a member of our team and get immediate answers to your questions.

When available, the live chat will appear in the bottom right-hand corner of your screen.

This live chat may not be available, so please contact us by phone if this is the case.

Why we've stopped using emails and contact forms

In order to improve our efficiency and offer you a more responsive service, we have decided to stop using emails and contact forms. These methods could lead to longer delays in processing your requests. By using the telephone and live chat, we can assist you more quickly, which is beneficial for both you and us.

Thank you for your understanding and cooperation. Our priority is to provide you with the best possible customer experience, and we believe these adjustments will help us achieve that goal.

Please feel free to contact us by phone or via live chat with any questions or requests for assistance. We look forward to hearing from you.